I went in for a cleaning but was not informed beforehand that my case won’t be handled by either of the Dr. Srinivasan’s. Staff was professional and courteous, however, the orthodontist on call definitely had a rough hand, making it an overall unpleasant experience.
Moreover, the experience felt rushed given the urgency to meet the next appointment despite the 1/2 hr delay in starting mine.
Also I firmly believe that patients can do without sarcasm when hearing recommendations from the on call hygienist. Often a simple yet non judgmental opinion is well received by patients.
Anyway, hoping for a better experience next time if I do choose to go in.